Upgrade from 4 to 5?

General discussions for all things rubiTrack in English.
mspoettl
Posts: 3553
Joined: Sun Sep 14, 2008 8:35 pm

Re: Upgrade from 4 to 5?

Post by mspoettl » Sun May 26, 2019 7:32 am

Please send an email to support@rubi…

Best Regards
Markus

ChrisValais
Posts: 2
Joined: Sun Jun 09, 2019 10:20 am

Re: Upgrade from 4 to 5?

Post by ChrisValais » Sun Jun 09, 2019 10:28 am

Hi, I have a similar problem... I used to have RubiTrack 4, then did not use it for a while on my Mac but still used the APP on my iPhone. I now bought RubiTrack 5 and installed it on my Mac. How can I move all the data from my iPhone APP RubriTrack 4 to my Mac on RubiTrack 5 ?

mspoettl
Posts: 3553
Joined: Sun Sep 14, 2008 8:35 pm

Re: Upgrade from 4 to 5?

Post by mspoettl » Sun Jun 09, 2019 11:07 am

Hello,

you need to sync the old iOS app using rubiTrack 4, rubiTrack 5 does not support syncing with the old iOS app.

Best Regards
Markus

ChrisValais
Posts: 2
Joined: Sun Jun 09, 2019 10:20 am

Re: Upgrade from 4 to 5?

Post by ChrisValais » Sun Jun 09, 2019 3:55 pm

Thanks but how can I do that ? Can I re-install rubiTrack 4 on my Mac ? How ?

mspoettl
Posts: 3553
Joined: Sun Sep 14, 2008 8:35 pm

Re: Upgrade from 4 to 5?

Post by mspoettl » Sun Jun 09, 2019 5:24 pm

Sure, you can have different versions of rubiTrack installed side by side. We'd be happy to supply you with your old license if you have lost it. Contact support@rubi… for more information.

Best Regards
Markus

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