Runkeeper sync not working

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karturb
Posts: 10
Joined: Thu Sep 24, 2009 7:42 am

Runkeeper sync not working

Post by karturb » Sun Aug 11, 2019 12:20 pm

Hi,

I can't connect to Runkeeper from Rubitrack's Sync Manager. When I click on Login (on the embedded login page) nothing happens.

amonbophis
Posts: 2
Joined: Fri Aug 23, 2019 2:27 pm

Re: Runkeeper sync not working

Post by amonbophis » Fri Aug 23, 2019 2:59 pm

same error for me : nothing happens on the login page.

i have a problem with Garmin connect : sync manager does not download my activities.

using rubitrack 5.2.6 with trial version

I wanted to buy rubitrack but if syncing manager does not work...

mspoettl
Posts: 3553
Joined: Sun Sep 14, 2008 8:35 pm

Re: Runkeeper sync not working

Post by mspoettl » Fri Aug 23, 2019 5:44 pm

We are looking at this. Unfortunately Asics (who bought RunKeeper) changed the API access fundamentally so it does not currently work. We cannot promise a fix at this point.

Best Regards
Markus

amonbophis
Posts: 2
Joined: Fri Aug 23, 2019 2:27 pm

Re: Runkeeper sync not working

Post by amonbophis » Sun Aug 25, 2019 6:54 am

I stay in touch

It would be good that you update cloud support in the FAQ mentioning troubleshooting with

Do you have any idea about the Garmin connect problem? Rubitrack does not import any of my activities (none of them are shown by rubitrack)

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